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Coming to the hotel

How to get to the hotel?
Where can I park my car?

Your stay

What time is my room available?
When do I have to leave my room?
Can you store my luggage?
Where are the ski lifts located?
Where can I rent sports equipment?
Does the hotel have a ski room?
Where to buy ski passes?
Can I rent a bike?
Do you have a dry cleaning service?
Do you accept dogs?

Bookings, modifications and cancellations

What are the cancellation conditions?
How do I change my reservation?
When is my credit card charged?

Rooms

What are the different categories of rooms?
What equipment is available in my room?
Can my children sleep in my room?
Will my room be identical to the pictures on the website?
Do you have rooms adapted for people with reduced mobility?

Eat

When is breakfast served?
What are the restaurant's hours?
Is there a room service?
Do you offer half board?
Can we eat in the lounge?